Payment and Security
At Gemma Goods, we take the security of your personal and financial information seriously. Here is everything you need to know about how we handle payments and protect your data.
Accepted Payment Methods
We accept the following payment methods for online purchases:
- Credit Cards: Visa, Mastercard, American Express, Discover
- Debit Cards: Any debit card with a Visa or Mastercard logo
All transactions are processed in US Dollars (USD). For international orders, your bank or card issuer will convert the charge to your local currency at their exchange rate.
Secure Payment Processing
Your payment is processed through Square, a PCI Level 1 certified payment processor. PCI Level 1 is the highest level of security certification in the payment card industry. This means your card information is encrypted and protected using the same security standards used by major banks and financial institutions.
We never store your complete credit card number, expiration date, or security code (CVV) on our servers. All sensitive payment data is handled directly by our payment processor.
SSL Encryption
Our entire website is protected by SSL (Secure Sockets Layer) encryption. You can verify this by looking for the padlock icon in your browsers address bar. SSL encryption ensures that all data transmitted between your browser and our servers is encrypted and cannot be intercepted by third parties.
Fraud Prevention
We employ advanced fraud detection and prevention measures to protect both our customers and our business. All transactions are monitored for suspicious activity. In some cases, we may request additional verification to confirm the identity of the cardholder. This is done to protect you from unauthorized use of your payment information.
Billing Descriptor
Charges from Gemma Goods will appear on your bank or credit card statement as “SQ *GEMMA GOODS” or a similar variation. If you do not recognize a charge, please check your recent orders before contacting your bank.
Questions About a Charge
If you have questions about a charge on your statement, please contact our customer support team at support@gemmagoods.store with your order number. We are happy to help clarify any transactions.